World of Hyatt is sending its members an email sharing the actions Hyatt is taking to care for World of Hyatt members and guests during this difficult time…
Extending World of Hyatt loyalty program benefits
We are closely listening to our World of Hyatt members and using feedback to continually evaluate ways to flex the program. To advance care and give members one less thing to worry about during this incredibly challenging time, World of Hyatt benefits will be extended in the following ways for all members globally:
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- More time to use points: We are suspending the forfeiture of points through June 30, 2021. As a reminder, our general policy is that points do not expire, but they will be forfeited if a member’s account is inactive for 24 months.
- More time to use earned awards: All unused Free Night, Suite Upgrade or Club Lounge Access awards with expiration dates between March 1, 2020 and December 31, 2020 will be extended to December 31, 2021. All unused Suite Upgrade and Club Lounge Access awards with February 28, 2021 expiration dates will be extended to December 31, 2021. In addition, all unused Free Night awards that were earned in 2020 with 2021 expiration dates will be extended to December 31, 2021.
- More time for elite members to enjoy their status and benefits: Status and benefits will be extended for all existing elite members without having to re-qualify. This means that whatever your status was as of March 31, 2020 – whether Discoverist, Explorist or Globalist – it will be automatically updated to reflect a February 28, 2022 expiration date.
You can get a lot more detailed information regarding the above by going to WOH Covid FAQ’s here.
The email also gives more detail as to their enhanced cancelation policy and the postponement of award chart changes. You can read more about that here.