The Points Mom

3/23 Merger Update

imagesI got the following email from American this morning.

“On March 28, we’ll begin moving Dividend Miles members into the AAdvantage program. This transition to a single loyalty program will take several days.

We’ll send you more details about the benefits you can expect as soon as everything has been completed.”

I also got a much more detailed email from US Airways…….

“On March 28, we’ll begin moving Dividend Miles accounts into the AAdvantage program. This transition to a single loyalty program will take several days.

As you requested, we’ll transfer your Dividend Miles award mileage balance, Preferred-qualifying activity and million mile balance into your AAdvantage account on a one-to-one ratio. We’ll determine your elite status level by looking at your combined elite-qualifying activity for 2014, and separately, your combined 2015 year-to-date elite-qualifying activity.

We’ll email you when we start moving your Dividend Miles balances and later when everything is combined. During this transition, aa.com and usairways.com will only show your AAdvantage account balance. Until everything is combined, you can continue using your primary loyalty account.

Here’s what you can expect in the coming days:

Redeeming Dividend Miles for travel

Please complete any pending or immediate Dividend Miles redemptions before March 25 at 11:59 p.m. CDT. After that, we’ll disable Dividend Miles redemptions. Once we’ve merged your accounts, which will take several days, you’ll be able to redeem on aa.com and with AAdvantage reservations.

Traveling with us

If you’ve already booked travel on American or US Airways using your Dividend Miles number, we’ll update your reservation with your AAdvantage number.